Passion is what it takes

Have been taking the indigo flights quite a few times in the recent past and there is something that I have observed very closely…
There is surely something that sets this team/crew apart from that of the other flyers. Few quick aspects I noticed were
1. The security checkin desk works at a alarming speed to clear the crowd. Not just the desk but the crew have handheld devices so they move thru the crowd and clear as many people as they can.
2. The way they keep the momentum on is like we are probably not getting into a flight but are standing for the tickets of a football match ;-)
3. When we board the flight, while the monologue done by all airlines is done here as well, there is a little extra information such as giving info about the location each crew member belongs, the place they come from and the languages they all know.
4. When they make this almost 7-8 min boarding announcement, they don’t hide to the side but stand as though it is a stage performance and deliver this speech.
5. Their hairstyles are not the same, neither the shoes and they are not the perfect dolls as in many flyers.. but all of them have an amazing smile, willing to help.
6. The food on flight is a pay and eat service… have you seen their boxes …. Each box has something really nice written on it. A short story, an anecdote on the food item we are eating… which actually holds the attention of the eater… to eat and read…
7. And while you disembark from the flight the pilot also stands at the entrance with a smile to say bye J
I can see these guys ( atleast in all my experience with this flyer)…. have very high passion levels which also may be a good reason to see indigo inch to success slowly…
And I am one of those believers that “passion is what it takes” to make anyone successful while all other aspects are strong peripherals around this.